Refund policy

Refunds aren’t automatic

Once your return is received and inspected, we’ll notify you of approval.

If approved:

Refunds are issued to the original payment method
Please allow 5–10 business days for processing after approval

Original shipping fees are non-refundable.

If a return does not meet our policy standards, it will be sent back to you.

Exchanges

We currently do not offer direct exchanges.

If you need a different size or item, place a new order and return the original (if eligible).

Questions?

support@cottoncrusade.com

Return Policy

We stand behind what we make.

If something isn’t right, we’ll make it right — within reason and within policy.

Return Window

You may request a return within 14 days of delivery.

Items must be:

Unworn
Unwashed
Free of damage
In original condition

If it looks worn, washed, or altered — we can’t accept it.

Non-Returnable Items

The following items are final sale:

Discounted or clearance items, excluding eligible set purchases.
Limited drops marked “Final Sale”

Set Returns

Items purchased as part of a set are eligible for our standard 14-day return policy unless specifically marked Final Sale. The set discount alone does not make an item final sale.

You may return the entire set or individual items, provided they meet our return requirements. Refunds are based on the discounted price paid for each returned item, as shown on your order—not its full retail price. Returning one item will not change the price paid for the items you keep.

Our standard return shipping and refund terms apply.