Shipping policy

We move with purpose — and we ship the same way.

Below is everything you need to know about how your order gets from us to you.

Processing Time

Every piece is prepared with intention.

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Once your order ships, you’ll receive a tracking email so you can follow it every step of the way.

During launches or high-volume seasons, processing times may extend slightly — but we don’t rush quality.

Shipping Rates

We offer FREE standard U.S. shipping on all orders $100 or more (before taxes).

Orders under $100 ship for a flat rate of $8.

No hidden fees. No surprises.

Delivery Time

Standard U.S. Shipping typically arrives within 3–7 business days after your order ships.

Delivery times are estimates and may vary depending on the carrier, weather, or seasonal volume.

Once it leaves our hands, it’s in the carrier’s control — but we’ll always help you track it down if needed.

Tracking

The moment your order ships, you’ll receive a tracking number via email.

Please allow up to 24 hours for tracking updates to activate.

Address Accuracy

Make sure your shipping address is correct at checkout.

If an order is returned due to an incorrect or incomplete address, additional shipping fees will apply to resend it.

We are not responsible for deliveries made to incorrectly submitted addresses.

Lost or Stolen Packages

Once a package is marked as delivered by the carrier, responsibility transfers to the recipient.

If your package is lost in transit, contact us and we'll help guide you through the claims process with the carrier.

Shipping Area

At this time, Cotton Crusade ships within the United States only.

Additional shipping destinations may be added in the future.

Questions?

We’re here to help.